COVID-19 UPDATES

22/11/2020

Under Victorian Government COVID-19 restrictions, we are now able to take tour bookings and enquiries. With all our wine tours we will require all customers to follow the Government health guidelines and please do not participate in any public activities if you are experiencing any cold or flu like symptoms. If you are unsure of what may be a symptom of COVID-19, you can self-assess using the Department of Health and Human Services (DHHS) online tool by clicking here.

COVID-19 FAQ's

Q.1: Are we currently operating?

A: We are able to take any tour bookings. and enquiries. All bookings will all follow the Victorian and Federal Government restrictions..

Q.2: What is Phillip Island Wine Tours doing to keep the customers and staff safe?

A: - Our Mercedes valente is completely cleaned and sanitised after each tour.

     - Each customer is temperature checked and provided with hand sanitiser disinfectant wipes and masks and gloves are available if required. 

     - Each customer is to provide their name and contact details at the start of the tour, before boarding the vehicle. This helps with               contact tracing should it be required.

Q.3: How many customers can we have in one tour?

A: To assist with social distancing with the driver and customers, the front seat will not be available and will not be used. All customers are to be seated in the rear of the vehicles.  

Mercedes Valente vehicle - instead of 7 seats there will only be available 6 seats in the rear, with social distancing in place

We are only operating with pre booked small groups only and not taking any public tours, to help minimise the spread of transmission to unknown parties.

Q.4: What is open on Phillip Island?

A: As from mid November, 2020,  Metropolitan Melbourne and Regional Victoria are now open and everyone is free to travel in Victoria without any restrictions in place. 

The four reasons to leave your house will no longer apply.

Businesses in Metropolitan Melbourne and Regional Victoria are open, following Victorian governemnet restrictions.

That means restaurants and cafes are open for seating outside, limited numbers inside, takeaway and deliveries.

Face coverings will continue to be compulsory indoors and in close contact with others. Outdoors there is no requirement to wear masks.

Q.5: What happens to your payment if you need to cancel due to the COVID-19 restrictions

A: We are being very flexible in these challenging and difficult times. All customers have to pre book tours and give plenty of notice for your tour booking. As soon as you book you are to pay a 50% deposit  and please read the Terms & Conditions when the balance is to be paid.

Phillip Island Wine Tours

OUR DETAILS

8 Wencliff Court, Newhaven, Vic. 3925

M: +61 408 034 080

E: wine@phillipislandwinetours.com.au

E: tour@diannesventuretours.com.au

ABN: 62 568 144 579

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